Why can't I access routerlogin.com or routerlogin.net?

There are many reasons why you may not be able to access the NETGEAR router login (admin settings) page. The most common reasons are browser cache and IP address issues.

Use the following steps to gain access to your router admin page:

First ensure you are using the proper web address, user name, and password.

• Web address: www.routerlogin.net or www.routerlogin.com

• User Name: admin

• Password: password

Note: If you previously changed the admin password for your router, the default password (password) will no longer work.

2. If you receive an error when attempting to access the routerlogin.com or routerlogin.net web address, try clearing your internet browser cache using the following links:

• Google Chrome

• Internet Explorer

• Mozilla Firefox

• Apple Safari

Note: Using a different browser may also resolve your access error. If you normally use Google Chrome, try accessing the router login pages from Internet Explorer, Mozilla Firefox, or Apple Safari.

3. Another solution is to use your router IP address (http://192.168.1.1 or http://192.168.0.1) to log in instead of using the routerlogin.com or routerlogin.net addresses.

4. If you are still unable to reach the router login page, try accessing it using different methods, such as a wired Ethernet connection (direct wired connections to the router provide better results), different wireless connections (2.4GHz network vs5GHz network), or attempt access with a different device (phone, tablet, laptop, desktop, etc.).

Note: Ensure you are using your NETGEAR router internet connection in order to access the NETGEAR router login page. A wired connection is the best way to ensure you are accessing the router.

5. If you are connected to multiple networks at the same time, such as wired and wireless, VPN, or a corporate connection, the router login page may not work.

• Disconnect from all internet and VPN connections and only connect to your NETGEAR router.

6. Temporarily disable pop-up blockers, firewalls, and ad blocking software to see if any of these are causing access issues to the router login user name and password pop-up.

7. Power cycle your router, modem, and connected devices (including desktops, laptops, phones, tablets, etc.).

• Leave the power off on your NETGEAR router and cable modem for at least 10 seconds before rebooting the network.

8. If none of the above steps resolve your router login access problem, perform a factory reset of the router.

Note: After you perform a factory reset, any personalized router settings and configurations previously modified from the default are lost; including user name, password, the network name (SSID), and security settings.

9. After factory resetting your router, log in to your router using the information in step 1.

• Once you are logged in, click ADVANCED

• Under Router Information, ensure your router IP Address is 192.168.1.1 or 192.168.0.1.

10. To prevent further login issues, ensure your firmware is up to date.

• Click ADVANCED > Router Update > Check

• If new firmware is found, click Yes to update the firmware.

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